All our products go through multiple levels of quality inspections before it gets shipped out.
However, should your item delivered damaged or you have order issues, we will replace or refund it within 7 days, with the following conditions:
Once your return is received and inspected, we will notify you through email of the approval or rejection of your replacement/refund. If approved, your replacement/refund will be processed. Refunds will be credited to your original payment method within 3-5 business days or depending on your bank or credit card company's posting schedule regulations. Unfortunately, we will not be able to cancel or amend orders after payment has been made, however, feel free to email us in cases as such at support@Dentrie.com and we will look into how we can possibly assist you.
We reserve the right to deny unreasonable replacement, refund and exchanges.